We have a 30 day return policy, which means you have 30 days from the date you received the item to request a return.

In order to make a return, the item must be in the same condition as you received it, unused, with tags and original packaging. You will also need a receipt or proof of purchase.

To initiate a return, you can contact us at [email protected]nairschoenen.com. If your return is accepted, we will send you a return label and instructions on how and where to ship your package. Returned items will not be accepted without a prior return request.

You can always contact us at [email protected]nairschoenen.com with any questions relating to returns.

Damages and problems
Please inspect your order upon receipt and if the item is defective, damaged or you have received the wrong item, please contact us immediately so that we can assess the problem and resolve it.